FAQ

We currently offer one style, the Automat Blend, which is a medium roast. We are hoping to add more options soon!

Yes! You can select between ground and whole bean at check out.

Unfortunately we cannot accept returns of the Automat Box since it is a perishable item

Not yet! Are you interested in seeing this option added? Let us know by emailing us at hello@hhcoffee.com.

Right now we are only offering our coffee via the Automat Coffee Box which includes two bags and supports efforts to restore the Automat.

Not yet! Are you interested in seeing this option added? Let us know by emailing us at hello@hhcoffee.com.

An email will be sent with the code after your first order. Can't find it? Email us at support@hhcoffee.com and we will send it your way!

You can create your account and set your password at this link: https://hornandhardartcoffee.com/account/register. Just make sure to use the same email that is associated with your order.

You can cancel your subscription at any time by logging into your customer portal through our website (click on the little person on the right hand side). Sign into your account and click "Manage Subscriptions" on the right hand side. Select “See more details”, follow the prompts to cancel your subscription. You can also email us for help at: support@hhcoffee.com. Include “Cancel Subscription” in the subject line of your email.

Sign into your account on our website (click on the little person on the right hand side) and click "Manage Subscriptions" on the right hand side. Edit your address under the section “Product Shipping Info”. You can also email us directly at support@hhcoffee.com.

Sign into your account on our website (click on the little person on the right hand side) and click "Manage Subscriptions" on the right hand side. Select “Payment details”, follow the prompts to receive an email to securely update your payment information.

Of course! Sign into your account on our website (click on the little person on the right hand side) and click "Manage Subscriptions" on the right hand side. Follow the prompts to skip shipments or pause your subscription.

We will send you a confirmation email when your order is shipped that will include tracking information. The tracking information may take from 48-72 hours to update. If you still haven't seen any updates after 72 hours for your order, please reach out to us at support@hhcoffee.com

Shipping is included for all Automat Box orders in the United States. Shipping fees apply for merchandise products.

Not at this time.

Orders within the U.S. are usually delivered within 3 to 6 business days from their shipping date.

You can adjust your frequency from monthly to quarterly. You are also able to skip shipments according to your needs. Sign into your account on our website (click on the little person on the right hand side) and click "Manage Subscriptions" on the right hand side. Follow the prompts to skip shipments or adjust your subscription. Can’t find what you need? Reach out to support@hhcoffee.com and we will be happy to assist you.

Sometimes USPS will scan packages as delivered a day or two early, but they show up within a few days. If you don't see your order within two business days of it being marked “delivered”, please get in touch with us at support@hhcoffee.com